
INSURANCE AND DEPOSITS
The cover behind your car.
Insurance, deposit and payment terms belong to the selected vehicle. The offer displays them before booking.
Search rental carsDEPOSIT
Amount, card and release
The offer and confirmation state the deposit amount, accepted payment method and release timing. A physical embossed credit card in the main driver’s name may be mandatory. Some offers accept a physical personalised debit card with embossed details in that same name. The remaining balance may use a different payment method.
Some companies retain a deposit for 30 to 45 days after return. A fine or unpaid toll incurred during the trip can be charged against it, with administrative expenses for a fine. These terms apply at collection at Split Airport.
STANDARD COVER
What does standard cover exclude?
Standard insurance leaves damage to wheels, the undercarriage, windscreen and interior outside cover. Intentional vandalism or neglect voids the insurance. An optional product, when offered, carries its own conditions on the car page.
After an insured event, the rental agent needs immediate notice and a police report, except where the agent agrees otherwise. Missing either required step cancels the insurance issued for the car and leaves the renter fully responsible. The company named in the confirmation handles an incident involving its vehicle.

BEFORE BOOKING
Why do similar cars have different terms?
Two similar models can have different deposits, card rules and cover because their individual offers differ. The search presents those terms with the vehicle and repeats them in the confirmation. The country rules for Croatia govern vehicle use and return alongside those offer terms.

BOOKING QUESTIONS
Payment and cancellation
How much is paid when booking?
The booking advance is 15 to 20% of the rental total and is paid online. The remaining balance is paid to the rental agent at collection. The selected offer shows its payment methods.
What are the cancellation deadlines?
The advance qualifies for a refund when a standard-car booking is cancelled at least seven days before collection, or 30 days before collection for luxury cars and convertibles. With the free-cancellation option, the deadline is 24 hours before collection for every category.
How is an advance refunded after cancellation?
An eligible advance is returned within 14 days of the refund request. The payment service fee, 6% of the amount paid, is retained. Cancellation requests go to booking support with the booking confirmation.